Shipping, Policies, and Care
Shipping
Most items are shipped within 5-7 business days of being ordered. Custom orders will take longer. Once shipped, an email will be sent with a tracking number. Please ensure that shipping information is correct as we are not responsible for items shipped to the wrong address.
Refunds, Returns, and Exchanges
All sales are final. Refunds will only be given when products are not received due to shipping error. Returns are not allowed. Exchanges will be considered depending on the circumstance.
Product Care
Hand wash mugs and tumblers for the best care and lasting use of them. ​ Normal wear and tear of plated jewelry is expected. All metals used in our jewelry are nickel free and silver or gold plated unless specified (ex: 925 Sterling Silver or 24K Gold). Most garments are made of 100% cotton or cotton blends. Turn garments inside out when washing. Wash in cold water with mild detergents with like color garments. Lay flat to dry or tumble dry low and remove from dryer promptly. Do not dry clean. Do not use bleach.